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Archive for March, 2010

Tim Freestone Want to increase clicks? You need to SELL something!

March 16th, 2010 - Posted in General by Tim Freestone

Content-based marketing has the singular goal of driving clicks, very specific clicks, in fact. You want to draw users into the sales cycle as quickly and easily as possible, ensuring that when they reach your sales force, they are ready to move toward a purchase. The longer the process, the greater the risk that your prospects will fall off.

So, how do you drive more clicks? The latest research from MarketingSherpa suggests that you lead with — promotional content?!

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Tim Freestone enter:marketing has a new look!

March 15th, 2010 - Posted in General by Tim Freestone

enter:marketing is excited to show off our new website! Our redesign, which includes fresh content to help IT solution providers and manufacturers find the information they need quickly and easily. As we have grown, we’ve found new opportunities to showcase our services and help the entire IT sales and implementation community to use innovative marketing practices to drive demand, cultivate leads and increase revenue.

The new enter:marketing website is a starting point for IT solution providers and manufacturers. Visit the website, and take a look at the services we provide. Then, contact us with specific questions you may have about how to identify, reach and connect with the IT decision-makers who are most important to you. We’ll work with you to develop and execute a marketing plan to put you in front of prospects now — and develop a pipeline of future possibilities.

Check out our website, and read the latest stories on our blog. We’re more than happy to provide free information to benefit the industry as a whole. When you’re ready to talk further, we’ll be ready.

Top Stories

March 12th, 2010 - Posted in Top Stories by Tom Johansmeyer

Is it worth thinking green for the datacenter?: Datacenter “greening” periodically goes in and out of fashion. Usually driven by broader economic factors, IT professionals tend to mull the notion of going green when the broader public debate over energy prices and climate change reaches a fever pitch. With the recent discussion at Copenhagen again bringing climate issues to the front of the global economic community, talk of green has again arisen in the IT world.

Read the article >>

Five tips for marketing and selling disaster recovery and business continuity solutions: Disaster recovery and business continuity solutions should be easy to sell. Everybody needs them, and some businesses are required by regulatory bodies to meet specific and demanding standards. They also represent a place where IT solution providers and manufacturers can distinguish themselves because DR/BC is not only a cost, but one that will show a benefit only rarely. So, a company that can shorten backup and recovery times, consume less storage space and lessen demand on datacenter staff is likely to find a willing audience.

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Training: The marketing opportunity at the end of a client technology implementation: After a sale is completed, all attention turns to implementation. Your client is looking to you to help turn its expenditure into an investment. The deployment and configuration of systems is crucial, of course, to the creation of value for your client. At the end of this process, there’s usually a knowledge-transfer exercise, in which you prepare your client to take full “ownership” of the new environment. This is also a sales opportunity: leave your client ready for anything, and the odds that you’ll be the first call for the next initiative skyrocket.

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Selling IT solutions to a world at risk: You need to connect with the CIO or IT director, of course, when you are selling a solution. Also, you’ll need to show the CFO the value to what you are proposing. Getting a new system’s ticket punched by these two executives is standard practice in IT sales. But, there may be another angle. If your client has a risk manager and you don’t know him — find a way to get on his calendar.

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Social Media Marketing Processes Emerging: Social media marketing may have trouble shedding its “Wild West” image — which is a shame, given how it’s being used. Even though it feels unstructured and wide open, the reality for most companies is that the use of social media is carefully managed. According to a new study by MarketingSherpa, 68 percent of the businesses surveyed have either a formal or informal process for monitoring target audience dialogue about brands and the competition. Sixty-six percent have informal processes regarding defining objectives for social media space.

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Most Popular Keyword: manufacturer services

And, you may have missed …

You need more than IT expertise to help your clients: If all you’re selling and implementing is technology, you’re going to have a tough time in today’s market. Your clients don’t need technology — well, they don’t need technology without an attendant business driver. This means that you need to have more than a passing knowledge of your clients’ business, and any solution you are selling should correspond directly to a business need. Of course, the more you know about your clients’ business, the better you’ll be able to make the connection between problem and solution.

Read the article >>

Click here to receive enter:marketing blog updates by e-mail >>

Tim Freestone Selling IT solutions to a world at risk

March 10th, 2010 - Posted in Social Media Marketing by Tim Freestone

You need to connect with the CIO or IT director, of course, when you are selling a solution. Also, you’ll need to show the CFO the value to what you are proposing. Getting a new system’s ticket punched by these two executives is standard practice in IT sales. But, there may be another angle. If your client has a risk manager and you don’t know him — find a way to get on his calendar.

We’re still pretty early in the millennium, but if the first decade is any indication, the next thousand years will be the domain of the risk manager. Financial busts have become commonplace, and natural and manmade disasters (including those resulting from terrorism) have caused profound loss. With these threats looming, businesses need to conceive of a broader set of business continuity/disaster recovery solutions than they did in the past — while also gauging the systems and applications needed to help them identify, monitor and remedy financial risk.

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Tim Freestone Training: The marketing opportunity at the end of a client technology implementation

March 9th, 2010 - Posted in Manufacturer Services, Solution Provider Services by Tim Freestone

After a sale is completed, all attention turns to implementation. Your client is looking to you to help turn its expenditure into an investment. The deployment and configuration of systems is crucial, of course, to the creation of value for your client. At the end of this process, there’s usually a knowledge-transfer exercise, in which you prepare your client to take full “ownership” of the new environment. This is also a sales opportunity: leave your client ready for anything, and the odds that you’ll be the first call for the next initiative skyrocket.

Training and knowledge transfer often become casualties of engagement fatigue. Both your implementation team and the client are eager to reach the light at the end of the tunnel, at which point the disruption associated with an implementation recedes, and everything returns to normal. Succumb to the temptation to rush training and knowledge transfer, and you assume two risks: client readiness and a tainted solution provider perception.

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Tim Freestone Is it worth thinking green for the datacenter?

March 8th, 2010 - Posted in Technology Trends by Tim Freestone

Datacenter “greening” periodically goes in and out of fashion. Usually driven by broader economic factors, IT professionals tend to mull the notion of going green when the broader public debate over energy prices and climate change reaches a fever pitch. With the recent discussion at Copenhagen again bringing climate issues to the front of the global economic community, talk of green has again arisen in the IT world.

The latest from Forrester Research is that regulation won’t drive the adoption of green IT solutions. In a survey of IT professionals at 600 companies around the world, regulatory compliance ranked #7, garnering only 16 percent of responses. Unsurprisingly, cost drivers were most important. Sixty-six percent of respondents indicated that energy cost savings could lead to the proliferation of green IT solutions, with 42 percent citing the ability to cut IT operating expenses.

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Top Stories: February 27 – March 5, 2010

March 5th, 2010 - Posted in Top Stories by Tom Johansmeyer

Five tips for marketing and selling disaster recovery and business continuity solutions: Disaster recovery and business continuity solutions should be easy to sell. Everybody needs them, and some businesses are required by regulatory bodies to meet specific and demanding standards. They also represent a place where IT solution providers and manufacturers can distinguish themselves because DR/BC is not only a cost, but one that will show a benefit only rarely. So, a company that can shorten backup and recovery times, consume less storage space and lessen demand on datacenter staff is likely to find a willing audience.

Read the article >>

Social media marketing processes emerging: Social media marketing may have trouble shedding its “Wild West” image – which is a shame, given how it’s being used. Even though it feels unstructured and wide open, the reality for most companies is that the use of social media is carefully managed. According to a new study by MarketingSherpa, 68 percent of the businesses surveyed have either a formal or informal process for monitoring target audience dialogue about brands and the competition. Sixty-six percent have informal processes regarding defining objectives for social media space.

Read the article >>

What makes a social media user “friend” a company?: As you begin to enter the social media marketing space, you’ll start to hear about “fans,” “friends” and “followers” – variations on the connections that people make in these environments. These relationships provide a first layer of measurement for social media marketing success, as they define your primary high-value audience.

Read the article >>

You need more than IT expertise to help your clients: If all you’re selling and implementing is technology, you’re going to have a tough time in today’s market. Your clients don’t need technology – well, they don’t need technology without an attendant business driver. This means that you need to have more than a passing knowledge of your clients’ business, and any solution you are selling should correspond directly to a business need. Of course, the more you know about your clients’ business, the better you’ll be able to make the connection between problem and solution.

Read the article >

Corporate blogging insight: The content funnel: One of the biggest social media marketing mistakes I’ve seen companies make is to emulate the wrong blogs. Whether it’s The VAR Guy or Engadget, corporate bloggers look to popular independent blogs for ideas. To a certain extent, this is smart: the top blogs can have some great features and styles that are worth adopting. But, much of what they do can be unwise (or simply impossible) for you to implement. The reason for this is that different blog types carry their own objectives and constraints.

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Most Popular Keyword: Technology Trends

And, you may have missed …

The difference between leads and demand: The terms “leads” and “demand” are often used interchangeably – but they are two very different concepts. Most IT solution providers say they’re looking for leads. What they really want, though, is demand.

Read the article >>

Click here to receive enter:marketing blog updates by e-mail >>

Tim Freestone You need more than IT expertise to help your clients

March 4th, 2010 - Posted in Solution Provider Services by Tim Freestone

If all you’re selling and implementing is technology, you’re going to have a tough time in today’s market. Your clients don’t need technology — well, they don’t need technology without an attendant business driver. This means that you need to have more than a passing knowledge of your clients’ business, and any solution you are selling should correspond directly to a business need. Of course, the more you know about your clients’ business, the better you’ll be able to make the connection between problem and solution.

The first tier of business-to-technology linkage involves the identification of pain points driven by business needs, but this is often too high-level to become an effective differentiator. Instead, you’ll need to dig deeper, gaining ground-level insights from the people who use the systems that you have to enhance, upgrade or replace. If your client sells shoes, for example, you need to know how the shoe business works. And if you have clients in highly regulated industries, such as finance or biopharmaceuticals, business knowledge becomes crucial.

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Tim Freestone Social Media Marketing Processes Emerging

March 2nd, 2010 - Posted in Social Media Marketing by Tim Freestone

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Social media marketing may have trouble shedding its “Wild West” image — which is a shame, given how it’s being used. Even though it feels unstructured and wide open, the reality for most companies is that the use of social media is carefully managed. According to a new study by MarketingSherpa, 68 percent of the businesses surveyed have either a formal or informal process for monitoring target audience dialogue about brands and the competition. Sixty-six percent have informal processes regarding defining objectives for social media space.

This is not a shoot-from-the-hip approach to marketing.

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Tim Freestone Five tips for marketing and selling disaster recovery and business continuity solutions

March 1st, 2010 - Posted in Solution Provider Services, Technology Trends by Tim Freestone

Disaster recovery and business continuity solutions should be easy to sell. Everybody needs them, and some businesses are required by regulatory bodies to meet specific and demanding standards. They also represent a place where IT solution providers and manufacturers can distinguish themselves because DR/BC is not only a cost, but one that will show a benefit only rarely. So, a company that can shorten backup and recovery times, consume less storage space and lessen demand on datacenter staff is likely to find a willing audience.

But, there are factors that can frustrate the DR/BC sales effort. There’s plenty of competition, making it harder for our voice to be heard and causing sales fatigue to set in among CIOs and other IT decision-makers. Further, the technologies that can have the greatest impact can disrupt IT — and end-user — operations, a situation that many IT departments seek to minimize. So, what’s intuitively an easy sell can become rather complex.

Here are five ways to tip the odds in your favor:

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