As new marketing platforms and the agencies that deliver them continue to take quantum leaps of progress and potential, there’s a good chance you’ve encountered the buzz of social and mobile media in your day-to-day life.
What might not be as obvious (yet), is that these marketing tools are ready to be adopted by IT VARs and vendors, and become a standard part of IT marketing strategy.
Augmented reality, QR codes, mobile sites and custom Facebook applications are just a few of the new terms buzzing amongst early adopters who are excited to be bringing these solutions to new and existing customers. These platforms are mobile-friendly, tech-savy and socially aware, and have the potential to host a plethora of customized content and pack a powerful punch with your consumer base in an engaging and ongoing way.
As your customers increasingly work from a range of mobile devices and wireless environments, why not meet them out in the field, wherever they may roam? As we embrace this age of information and self-published online content, you can clearly demonstrate your authority and technology expertise by establishing a presence in social media and a strong blogging voice in your chosen field.
Working with a marketing company that can help you establish that authority, engage with your customers and even inject some personality into your company brand by working with you to provide you with relevant content and even publish it for you.
Consider a marketing solution that reflects the level of technology you offer to your customers and, in doing so, ensure that your presence and customer perceptions in the marketplace are synonymous with the cutting edge technology company that you really are.
If all you’re selling and implementing is technology, you’re going to have a tough time in today’s market. Your clients don’t need technology — well, they don’t need technology without an attendant business driver. This means that you need to have more than a passing knowledge of your clients’ business, and any solution you are selling should correspond directly to a business need. Of course, the more you know about your clients’ business, the better you’ll be able to make the connection between problem and solution.
The first tier of business-to-technology linkage involves the identification of pain points driven by business needs, but this is often too high-level to become an effective differentiator. Instead, you’ll need to dig deeper, gaining ground-level insights from the people who use the systems that you have to enhance, upgrade or replace. If your client sells shoes, for example, you need to know how the shoe business works. And if you have clients in highly regulated industries, such as finance or biopharmaceuticals, business knowledge becomes crucial.
In the average IT VAR’s arsenal of marketing tools, events are a perennial favorite. They give you a chance to meet clients and prospects face-to-face, develop relationships and gather the information you need to advance toward a sale. Unfortunately, you’re not the only reseller who knows this. So, calendars fill up quickly, and IT buyers need to make choices. Your goal is to make them see the value in your event above the others and drive swift, decisive action.
To win a spot on an IT buyer’s calendar, your invitation needs to stand out. Tight, high-impact copy and a compelling design are crucial – but these aren’t always enough to differentiate your event. Below, you’ll find three ways to make your event invitation more actionable.
Everything we’re seeing and hearing in the channel partner and IT manufacturer space is that everyone’s going “social.” Computer software and hardware companies, we published last week, are increasingly turning to this form of marketing. Fifty-five percent of them, according to a MarketingSherpa survey, are increasing their social media marketing budgets, with only 5 percent cutting back.
But, what are they hoping to accomplish?
That’s been the unanswered question for IT manufacturers and resellers. Everyone knows that social is the place to be, but few are sure of the reasons why. We’ve always maintained that social media marketing must be integrated into a company’s larger marketing plan and that clear objectives should be defined.
Budget season is upon us. With last year finally etched in stone, IT marketing departments are looking for the best ways to put their cash to work in 2010. Though companies are beginning to invest more in technology, marketing budgets at IT manufacturers and resellers alike are still being managed cautiously. So, riskier approaches are likely to struggle for a share of this year’s allocation.
With this in mind, attitudes toward social media marketing are shifting, suggesting that this activity is no longer viewed as high risk and of nebulous value. The latest survey by MarketingSherpa shows that nearly three quarters of respondents have a positive view of social media marketing at budget time, which means we’ll likely see more businesses committing to it this year – and those that have moved in this direction already are probably poised to dive deeper.
Through Faceted Search, dynamic facets are generated automatically based on your query results. Eight facets, which arise in real time, are available to help you target your search – and extract marketing results you can use.
If you are using LinkedIn to market to IT buyers either by inviting members to groups or for personal outreach, Faceted Search enables you to identify the contacts most relevant to your efforts and in less time.
See the video below for more information on targeted search, and contact us for more information on how to market using LinkedIn.
There are plenty of social media tools out there, and each has features that make it unique. The sheer volume of alternatives, though, means you need to cut the field down to the few with the greatest potential. For IT manufacturers and VARs, LinkedIn should be at the top of the social media list. This environment has more than 50 million reasons to use it for marketing your company, but in the interest of time, let’s look at the top five.
Put yourself in your prospects’ shoes for a moment. You are an IT decision-maker. Thousands of manufacturers and thousands of resellers want a piece of your time and a chunk of your budget. The noise is deafening, but the pressure to support revenue initiatives and cut costs remains. Tough choices are made tougher by the array of voices around you.
So, who gets through? Those with general messages vaguely talking about “value” and “industry leadership”? Or, would you respond to a focused message that solves a specific problem in your IT environment?
CIOs and IT directors need results, and your best shot at getting an appointment is showing from the start that you understand their needs and pain points … and that you’re their best choice for delivering – and implementing – a solution.
Tell a prospect that he needs virtualization, and he’ll ask why. Ask him how he plans to cut costs and increase IT operational efficiency, however, and he’ll invite your ideas. IT manufacturers and resellers spend far too much time pitching systems, and not nearly enough time understanding their clients’ businesses. The latter is what leads to near-term sales and long-term relationships … not to mention referenceable projects and referrals.
Don’t think about selling technology – that’s what your competitors do. Instead, become a true “solution provider.” Take a consultative approach through the sales process. Work with your clients to understand the business problems they face, and you’ll have the opportunity to develop and implement technology solutions that solve problems inside and outside the datacenter. The key is to get as specific as possible and show how the pain can be alleviated in a manner that improves the business operation while reducing costs or increasing revenue.
For more than a decade, the IT industry has been obsessed with the concept of “first to market.” I remember the late 1990s, in particular, where a company that wasn’t first to move was believed destined to follow, as early entrants would seize market share quickly, gain an edge on the upgrade path and block anyone with similar hopes from ever realizing them. The advantage that comes with being first isn’t as widely recognized as it was 10 years ago, but it nonetheless persists, if only in a diluted form.
When it comes to social media marketing, this has led several companies to surmise that it’s too late to use it to gain an edge. They winners have already been determined, they suspect. So, why would an IT reseller invest its already limited marketing resources in this type of endeavor?
Well, we have more than a decade of perspective on the first-mover advantage, and I can tell you confidently not to believe in it. You can succeed even if you’re late to the game – but wait too long, and you really are ceding the advantage to your competitors.
Is Your Marketing As Cutting Edge As You Are?
In the average 
Put yourself in your prospects’ shoes for a moment. You are an IT decision-maker. Thousands of manufacturers and thousands of resellers want a piece of your time and a chunk of your budget. The noise is deafening, but the pressure to support revenue initiatives and cut costs remains. Tough choices are made tougher by the array of voices around you.
Tell a prospect that he needs 
For more than a decade, the IT industry has been obsessed with the concept of “first to market.” I remember the late 1990s, in particular, where a company that wasn’t first to move was believed destined to follow, as early entrants would seize market share quickly, gain an edge on the upgrade path and block anyone with similar hopes from ever realizing them. The advantage that comes with being first isn’t as widely recognized as it was 10 years ago, but it nonetheless persists, if only in a diluted form.
