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In some industries, the corporate blogging and social media marketing opportunity is obvious. Especially in the consumer space, you use a corporate blog to attract, retain and engage your target market, ultimately with the goal of leading them into your sales funnel and converting on your website. For business-to-business companies, especially in the professional services sector, the case isn’t quite as clear.

Does a corporate blog become relegated to PR tool, or is it primarily a brand play?

With only soft metrics apparently available, it can be incredibly difficult to get even the slightest investment. Startup costs may be low, but content creation and traffic analysis tend to be time-consuming if done properly, making a soft-dollar employee commitment crucial … which is where the reluctance of senior management usually comes into play. To free up resources to tend to your corporate blog and manage your social media marketing environment, you need to deliver a compelling business case, showing explicitly the tangible benefits to your company.

Though B2B professional services companies are extremely likely to generate direct sales online, there is a salient ROI opportunity from this form of marketing, and it stretches well past branding and publicity. Let’s take a look at five ways you can use your B2B corporate blog to gain a competitive advantage:

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There’s a reason why companies are more likely to turn to Twitter and Facebook than corporate blogging: corporate blogging isn’t easy. Twitter and Facebook let you churn out bite-sized pieces of content without forcing you to think fully or comprehensively, let alone communicate a message clearly and distinctly. Well, that’s a limitation of Twitter and Facebook, frankly, not to mention most social media marketing strategies.

When you turn to social media marketing, especially in the B2B space, there’s no substitute for having a blog. Period. Without a blog as the cornerstone of your social media marketing efforts, the rest won’t get far. The effort associated with corporate blogging comes with clear benefits, particularly that you’ll be able to say everything your target market will need to know to make an informed investment decision.

When I ran into an article on Web 2.0 Journal, I basically saw enter:marketing’s approach to social media marketing staring right back at me: it has to be blog-centric, and here are six reasons why:

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This is going to shock you: the purpose of this blog is to promote enter:marketing. We’re happy to provide plenty of information and insights to you, free of charge. Anyone wanting to learn something about IT marketing is welcome here. Hey, so are the people who just stumbled into this blog while looking for someone else. But, we don’t invest so much time and effort into our content strictly as a goodwill gesture. We want you to become a client!

Of course, you’re fully aware of this.

What I find surprising, though, is that many companies don’t apply this thinking to their own blogs. They remain focused on “sounding authentic” and “not wanting to look like we’re selling anything.” Yet, when these folks go to over corporate or marketing blogs, they know the drill.

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I’ve had clients and internal stakeholders ask me some pretty detailed about their corporate blog performance. They’ve wanted to know why their bounce rates are so high, why they aren’t getting more traffic from search engines and why the pageviews-to-visit ratio is so low. In some cases, these are valid questions to ask about a corporate blog, but generally, they are pretty close to irrelevant. When you launch a corporate blog – either to market your company or provide information or support to existing customers – you need to focus on the right metrics.

Especially for corporate bloggers who either consume mass media blog content regularly (or who got their starts writing for independent mass market blogs), it’s natural to use the metrics that have become accepted in those venues. Unique visitors, pageviews and stickiness measures directly indicate the performance of blogs like Technorati and Gadling because of the underlying business model. However, they don’t speak directly to the success of your corporate blog. The reason for this is pretty simple: traffic does not directly drive revenue for your organization. It may contribute to sales possibilities down the road, but it doesn’t offer a straight connection, particularly in the B2B space.

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The next time you take a look at the analytics for your corporate blog, go deeper than the dashboard. Down in the weeds, you’ll find information directly applicable to your sales efforts. Mine this data, and communicate it to your sales team: they will have a powerful new tool for getting inside their targets’ heads.

There are many ways you can use your corporate blog’s analytics to drive revenue gains across your company. Here are my five favorites:

1. Watch who’s watching: Don’t (just) look at volume. Instead, take a peek at the company names. You can use this to find out who in your target market is interested in your company. Also, take a look at the posts they are reading. This will provide insight into the specific products or services they are exploring.

2. Check for repeat visits: Do some companies keep coming back? This speaks to level of interest and commitment to your brand, not to mention specific business issues or products or services. Frequency and regularity translate to higher potential for entry into the sales cycle and conversion.

3. Dig into keywords: When a visitor uses a search engine to come to your corporate blog, the keywords used can be telling. Keep an eye open for those that indicate a business pain point or particular product or service.

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Unless you’ve spent a lot of time sifting through the minutiae of social media marketing, you’d probably think that having a story retweeted dozens of times will translate to a hefty increase in pageviews and exposure for your corporate blog. Well, as you’re planning your social media marketing strategy – as with any marketing effort – it pays to think about the people you’re actually targeting.

I’ve always been stunned by the disparity between the action a story gets on Twitter and the actual amount of blog traffic to which it translates. It seems that one really doesn’t have much to do with the other, and a recent study shows why.

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Don’t just let your blog talk for you — let it talk to you, too! Forget about reader comments; corporate blogs don’t generate much. Instead, focus on your analytics. There’s a lot you can learn from these numbers. Here are four dimensions to watch when “listening” to what your blog has to say to you:

1. Which stories are getting the most pageviews: this tells you what interests your readers/market most. You might be surprised to learn, sometimes, that what you think is most important doesn’t matter much to your readers.

2. Return visitors: this tells you how many readers keep coming back to your blog. You want this number to be high — but leave room in your analysis for a healthy rate of first-time visits — who hopefully will become repeat readers later.

3. Referred traffic: this tells you who is linking to your blog. These are the people who are “broadcasting” your message to a wider audience. Think of it as a form of brand advocacy.

4. Service providers: this tells you the name of the network for a particular visitor to your blog. Home and small business users will be concealed by the name of the ISP, which is just a major telecom provider. For larger businesses, however, it’s usually a form of the company name. Send this info over to your sales team.

As you get ready to jump into the social media marketing fray, the draw of just getting started can be powerful. The potential associated with this form of marketing is high, and the pressure to claim your space on the most visible social networks is intense. It’s also fraught with risk, especially if you leap before you look.

Want to make your corporate blog – and Facebook page and Twitter presence – a success? Here are four crucial objectives to focus on:

1. Publishing regularly: this may seem counter-intuitive, as it deals with your company, not your market. Dig a little deeper, though, and you’ll find that both sides of the equation are affected. Without regular content, your market has no reason to engage. Further, it’s challenging to create interesting and useful content regularly, so you need to make that a clear goal.

Objective to set: frequency of publication

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Organic growth translates to missed opportunities. When you launch your corporate blog, don’t sit back and wait for readers to come to you … and then wait some more for them to step into your sales cycle. Instead, seek them out, and use your blog as a first step in lead qualification.

Combine direct and social media marketing, and you’ll gain a powerful demand generation tool.

Blogs do have a tendency to be discovered (i.e., to gain readers). Whether it’s through searches, a link on your website, a PR effort or tweets and status updates, traffic happens … it just happens slowly. And since high-value readers are likely to be only a small portion of your organic traffic, you could be waiting quite a bit before your social media marketing effort generates any leads. Take a proactive approach, and this changes drastically and quickly.

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