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Most companies could be much more aggressive with their e-mail marketing initiatives. A new report from MarketingSherpa shows that customer retention is by far the top priority, with objectives around new opportunities not gaining nearly as much attention. Listen to this message from the market, and you’ll hear the whisper: “It’s time to make your move.”

When I saw the latest chart published by MarketingSherpa, I was shocked. Eighty-eight percent of respondents called “retain[ing] existing customers” a very important objective for e-mail marketing. Only 78 percent ascribed this level of importance to “generat[ing] new sales leads,” and “increase web traffic,” “build brand and educate market” and “drive offline sales” each was considered “very important” by only 56 percent of respondents.

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For internet marketers, nothing compares in value to the house list. It’s gold. You know that you can blast an e-mail and count on a certain conversion rate, yielding a comfortable predictability to your revenue stream. Yet, there are limits to e-mail marketing. After a while, you have to limit your campaigns, for fear of winding up in a spam folder or seeing the unsubscribes tick up. You’re ability to interact with your most likely buyers, therefore, is inherently constrained. Social media platforms can cut the ties that bind, however, and bring new flexibility to your internet marketing efforts.

Doubtless, direct pitches to your fan base will eventually meet with the same malaise triggered by e-mail saturation. So, keep your blasts to a minimum. Instead, use other methods to attract the attention of your fans or followers — which is effectively your social media “house list” — and you can stimulate buying activity much more often.

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There’s more to online marketing than banner and text ads. The latest study from MarketingSherpa estimates that paid search is good for 21 percent of online marketing spending and is topped only by the company budget, which picks up 27 percent on average. Social media is clearly no longer the object of dabbling, securing 11 percent of the online marketing budget: beating out search engine optimization (SEO) at 10 percent, online display advertising at 6 percent and other online marketing at 6 percent. But, social media marketing still hasn’t caught up with e-mail marketing, which claims 19 percent of the marketing budget.

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[Source: MarketingSherpa]

What makes success difficult for email marketing campaigns? For B2B marketing professionals, several factors can impede progress, but targeting recipients is at the top of the list. Let’s take a look at the top six challenges B2B email marketers face:

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