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Telemarketing is a crucial aspect of IT channel demand generation — there’s no doubt about it. Even in a world where we have Facebook pages, Twitter accounts and e-mail campaigns, there’s definitely a place for having a bunch of guys work the phones … effectively. The problem with most telemarketing efforts is that they are basically random. Even if you buy or rent a list, you know very little about the names on it except company, title and telephone number. Fill your telemarketing campaign with actionable sales intelligence, and you’ll get better results.

Our approach is that telemarketing is best paired with something else — like a steak that’s screaming out to be joined by a glass of cabernet. Each on its own can be good, but together, they create an unbeatable taste. So, we tend to use telemarketing as part of an integrated program that includes direct mail and online surveys. The result is that our telemarketing team is able to focus on prospects who have already opted into the sales cycle. They’ve told us exactly what interests them about a particular IT challenge or solution set. In the end, we’re able to drive higher quality appointments for IT solution providers.

Telemarketing without other marketing tools lacks substance. Pour some intelligence into a vacuous telemarketing campaign, and you’ll get more than just calls: you’ll get results.

Twitter recently announced that it’s not letting users push their own advertisements and sponsored tweets through Twitter. While this is a rather specific act on Twitter’s part, it’s clear how any marketer may seem concerned. Could advertising be at the top of a slippery slope? If you’re worried … don’t. If anything, the Twitter prohibition on tweeted ads (except its own, of course), will help B2B marketers and others who use insights, expertise and experience as the meat in their communications with the market.

Twitter’s Big Change
For Twitter, marketing and advertising have evolved since its inception. What began with self-promotion turned into business promotion, ongoing marketing and then eh ale of space in your own tweet stream (i.e., advertising). For much of its existence, of course, Twitter had virtually no revenue and didn’t seem to have any prospects (or even interest) in changing that.

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Wednesday, June 2, 2010
12:30 – 1:15 pm EST

Back by Popular Demand! Attend this webinar if you’re wondering how Social Media Marketing can impact your IT business.

Tim Freestone, enter:marketing Vice President, will walk you through the best practices for getting started in social media IT channel marketing, from planning to building a community and managing your social media platforms for eventual ROI.

You’ll learn:

• Where to invest your energy for optimal results
• Best practices for organizing and creating content
• A step-by-step approach to building and managing a community
• Some hints for pulling leads into your pipeline from your social media community

If you’re not in the social media space, you should be – and this webinar will be your first step. If you are in this space and struggling, help has arrived and it’s in the form of this webinar! Don’t miss out.

To register for this webinar, click here >>

Are you getting the most out of your marketing budget? The only way to know for sure is to take a close look at how your marketing and sales teams are performing. Dig into the data in your CRM system, and you’ll find a wealth of information. Even if you’re satisfied with the fruits of your labor, you may learn that you’re actually leaving ROI on the table. Here are five ways to find out if your organization has more ROI just waiting to happen:

1. Low closure rate
If you are swamped in highly qualified leads but aren’t putting many of them in the “win” column, you’re probably not getting the return you should be on your marketing efforts. This is a red flag and should be followed with a hard look at why so many leads aren’t turning into sales. This can require some tough conversations, but the outcome will be worth it for all involved. Your sales team will enjoy better numbers, and company revenue as a whole will increase.

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