blog

It’s the marketing mix that leads to better demand generation — not a focus on one particular approach. To fill your sales pipeline, it’s best to use a combination of new and traditional marketing techniques. Don’t ignore social media, but at the same time, be sure to build in some direct mail and telemarketing. The key is to pull it all together into an integrated go-to-market strategy.

Instead of thinking about marketing tactics, start with your objectives. What do you want to accomplish? This can include revenue goals, new account wins and existing client penetration. Once you’ve figured out what you want to reach, it’s time to figure out how you’re going to get there.

Read the rest of this entry »

Do you spend a lot of time knee-deep in Google Analytics, looking at the rise and fall of pageviews, unique visitors and referred traffic? While it pays to know your audience, focusing too much on the numbers isn’t the best use of your time. To gain more value from your marketing blog, think less about organic traffic growth and more about the impact of your blog on your pipeline.

A corporate blog’s success isn’t measured in pageviews or any other traffic metric. Why not? Well, your objectives are totally different. You aren’t trying to amass impressions to generate advertising views, which is the prevailing model used by most of the blogs you probably read. Rather, you want to attract attention that will translate to inquiries from prospects, who you then hope to advance through the sales cycle.

Read the rest of this entry »

Sometimes it seems like IT sales professionals treat a full lead pipeline as a security blanket. They like to know it’s there … but they don’t do anything with it. The sense is that just having lead available means the future is secure. After all, they can pursue them anytime they want, right? Unfortunately, leads don’t get better with age – especially the hot ones. Eventually, someone will meet a prospect’s needs, taking away the near-term opportunity and giving another company the chance to turn it into a long-lasting relationship. In the end, a full pipeline actually provides little security, if it isn’t approached with swift action.

Of course, there are other reasons why leads are left dormant. Some sales professionals prefer to chase leads that have big tickets, not recognizing that a small client now can become a big one later. And, every rep has his or her favorite accounts, which provide a consistent flow of revenue with little opportunity for growth. In some cases, fear is involved: nobody wants to chase an opportunity and lose.

Read the rest of this entry »

Most IT sales professionals know what it takes to close a deal. Put one in front of a well-qualified prospect, and the rest takes care of itself. The problem, of course, is getting those meetings. Without effective marketing support, sales teams are stuck cold-calling, hovering at networking events filled mostly with job-hunters instead of decision-makers and otherwise trying to find very small needles in incredibly large haystacks. The odds against success are high.

The situation is made worse by a tendency – in both sales and marketing departments – to focus only on the present. Even if you can rack up enough appointments for this month, what happens next month? Next quarter? Next year?

Read the rest of this entry »

Most companies could be much more aggressive with their e-mail marketing initiatives. A new report from MarketingSherpa shows that customer retention is by far the top priority, with objectives around new opportunities not gaining nearly as much attention. Listen to this message from the market, and you’ll hear the whisper: “It’s time to make your move.”

When I saw the latest chart published by MarketingSherpa, I was shocked. Eighty-eight percent of respondents called “retain[ing] existing customers” a very important objective for e-mail marketing. Only 78 percent ascribed this level of importance to “generat[ing] new sales leads,” and “increase web traffic,” “build brand and educate market” and “drive offline sales” each was considered “very important” by only 56 percent of respondents.

Read the rest of this entry »

Generating high-quality leads is the top challenge for B2B marketers … by a mile. The latest research from MarketingSherpa shows that 69 percent of respondents see this as a significant challenge. The next one — marketing to a lengthening sales cycle – came in at a distant 39 percent. Even generating a high volume of leads only attracted the attention of 35 percent of the survey’s respondents. Competing for leads across multiple media environments ranked last at 27 percent.

What does this mean for you?

Quality matters. Period. The top priority for solution providers needs to be lead quality — there’s no substitute for delivering a qualified, interested prospect on which you have plenty of intelligence to your sales team.

[Source: MarketingSherpa]

Let’s not mess around with the thinking, here’s the data: companies with between 100 and 500 followers on Twitter generated 146 percent more median monthly leads than those with 21 to 100 followers. So, whip out your Blackberry and pump out those 140-character insights!

Well, it’s not as simple as that, as I’m sure you know. But, the link between Twitter and lead generation is certainly worth a closer look.

The latest research from eMarketer reports that developing a rich Twitter following – in conjunction with a “regularly updated stream of content on a blog” – helps trigger engagement, leads to search engine optimization advantages and ultimately brings more opportunities in the door.

Read the rest of this entry »

Are you getting the most out of your marketing budget? The only way to know for sure is to take a close look at how your marketing and sales teams are performing. Dig into the data in your CRM system, and you’ll find a wealth of information. Even if you’re satisfied with the fruits of your labor, you may learn that you’re actually leaving ROI on the table. Here are five ways to find out if your organization has more ROI just waiting to happen:

1. Low closure rate
If you are swamped in highly qualified leads but aren’t putting many of them in the “win” column, you’re probably not getting the return you should be on your marketing efforts. This is a red flag and should be followed with a hard look at why so many leads aren’t turning into sales. This can require some tough conversations, but the outcome will be worth it for all involved. Your sales team will enjoy better numbers, and company revenue as a whole will increase.

Read the rest of this entry »

I hear the following from clients a lot:

• I want leads
• I need appointments
• I have to have an event
• My company has to be on LinkedIn (or Facebook or a blog or anything else)

Unfortunately, these are tactics in search of an objective. When these requests are delivered in full, those who requested it tend not to be happy with the effect it has on there bottom line. Why? They didn’t really want what the asked for. The need they don’t state – but which is most important – is almost universally, “I want sales growth.”

Start the demand generation and cultivation process with sales and marketing planning. First, determine your sales and marketing objectives at as granular a level as possible then, build and execute a plan that maximizes the value of your marketing investment for short-term opportunities and long-term growth. This may include events, social media and other tactics, but these activities aren’t the goals. Rather, success is measured by high-quality opportunities and top-line growth.

Ask for what you want is the first step to getting what you want. Demand “a marketing and business development plan that has immediate and long term sales strategy at its core and that can be 100 percent transparently tracked and managed so we can build our business in the direction we desire” from your marketing partner, department or from yourself. That’s a much better request than “I want a lead.”

In every business, one fundamental constraint always exists: resources. I’ve never met anyone who couldn’t use more budget, bodies or time. More, more, more! You can get more, but it starts with making the most of what you have now. Resources don’t materialize out of thin air; you have to earn them. You can do this by maximizing the value of what’s already at your disposal, driving more sales and increasing the budget available to invest in marketing as a result.

The key is optimization. Take a look at your team and your budget. Then, measure everything. How much does it cost to get a lead? How about a sale? Which techniques are most effective? Figure out where your winners are – and note the gaps. The second part, in particular, is where enter:marketing differs from the rest of the IT marketing community. We’ll help you build a marketing program that plays to your capabilities and addresses your needs, all within your budget.

Read the rest of this entry »