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You just passed through the doors of your clients building, and you have momentum. You’ve just finished a great appointment, and while there isn’t an immediate purchase in the works, you know it will be coming six months down the road.

So, what do you do until then?

Six months can be a long time, and there’s always the risk that a competitor will work his way into your opportunity. Or, the prospect could forget about you and wind up looking for a different IT solution provider. It’s easy to see how this deal could slip through your fingers. You need a way to keep this contact engaged until the time to buy arrives.

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Long sales cycles are frustrating not only because it delays revenue but because they also introduce the risk that you won’t. The longer it takes to bring a prospect from the mouth of the funnel to a closed deal, the greater the likelihood is that you either won’t finalize the relationship or that it will come in at a much lower amount than you expected.

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Organic growth translates to missed opportunities. When you launch your corporate blog, don’t sit back and wait for readers to come to you … and then wait some more for them to step into your sales cycle. Instead, seek them out, and use your blog as a first step in lead qualification.

Combine direct and social media marketing, and you’ll gain a powerful demand generation tool.

Blogs do have a tendency to be discovered (i.e., to gain readers). Whether it’s through searches, a link on your website, a PR effort or tweets and status updates, traffic happens … it just happens slowly. And since high-value readers are likely to be only a small portion of your organic traffic, you could be waiting quite a bit before your social media marketing effort generates any leads. Take a proactive approach, and this changes drastically and quickly.

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Sometimes it seems like IT sales professionals treat a full lead pipeline as a security blanket. They like to know it’s there … but they don’t do anything with it. The sense is that just having lead available means the future is secure. After all, they can pursue them anytime they want, right? Unfortunately, leads don’t get better with age – especially the hot ones. Eventually, someone will meet a prospect’s needs, taking away the near-term opportunity and giving another company the chance to turn it into a long-lasting relationship. In the end, a full pipeline actually provides little security, if it isn’t approached with swift action.

Of course, there are other reasons why leads are left dormant. Some sales professionals prefer to chase leads that have big tickets, not recognizing that a small client now can become a big one later. And, every rep has his or her favorite accounts, which provide a consistent flow of revenue with little opportunity for growth. In some cases, fear is involved: nobody wants to chase an opportunity and lose.

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Most IT sales professionals know what it takes to close a deal. Put one in front of a well-qualified prospect, and the rest takes care of itself. The problem, of course, is getting those meetings. Without effective marketing support, sales teams are stuck cold-calling, hovering at networking events filled mostly with job-hunters instead of decision-makers and otherwise trying to find very small needles in incredibly large haystacks. The odds against success are high.

The situation is made worse by a tendency – in both sales and marketing departments – to focus only on the present. Even if you can rack up enough appointments for this month, what happens next month? Next quarter? Next year?

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Most companies could be much more aggressive with their e-mail marketing initiatives. A new report from MarketingSherpa shows that customer retention is by far the top priority, with objectives around new opportunities not gaining nearly as much attention. Listen to this message from the market, and you’ll hear the whisper: “It’s time to make your move.”

When I saw the latest chart published by MarketingSherpa, I was shocked. Eighty-eight percent of respondents called “retain[ing] existing customers” a very important objective for e-mail marketing. Only 78 percent ascribed this level of importance to “generat[ing] new sales leads,” and “increase web traffic,” “build brand and educate market” and “drive offline sales” each was considered “very important” by only 56 percent of respondents.

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Generating high-quality leads is the top challenge for B2B marketers … by a mile. The latest research from MarketingSherpa shows that 69 percent of respondents see this as a significant challenge. The next one — marketing to a lengthening sales cycle – came in at a distant 39 percent. Even generating a high volume of leads only attracted the attention of 35 percent of the survey’s respondents. Competing for leads across multiple media environments ranked last at 27 percent.

What does this mean for you?

Quality matters. Period. The top priority for solution providers needs to be lead quality — there’s no substitute for delivering a qualified, interested prospect on which you have plenty of intelligence to your sales team.

[Source: MarketingSherpa]

By the time you’re knotting your tie for a sales appointment, the cards should be stacked in your favor. The best indicator, of course, is that the prospect agreed to the meeting, so he must perceive some value. And, you’ve been able to review all the information that came out of the lead qualification process. You know the pain points, at least at a high level, and you have a sense of the status quo within your prospect’s datacenter. You have a willing audience and all the information you need to make a sale.

So, why do so many appointments go nowhere? It’s a fair question. If everything leading up to a sales call is so clearly beneficial, it should always go well … right?

Often, the problem isn’t with the prospect – it’s with you. You aren’t asking yourself the right questions before you sit across from your client. Below, you’ll find three questions to ask yourself before your next sales appointment. Answer them, and you’ll find your efforts to be much more fruitful.

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Are you getting the most out of your marketing budget? The only way to know for sure is to take a close look at how your marketing and sales teams are performing. Dig into the data in your CRM system, and you’ll find a wealth of information. Even if you’re satisfied with the fruits of your labor, you may learn that you’re actually leaving ROI on the table. Here are five ways to find out if your organization has more ROI just waiting to happen:

1. Low closure rate
If you are swamped in highly qualified leads but aren’t putting many of them in the “win” column, you’re probably not getting the return you should be on your marketing efforts. This is a red flag and should be followed with a hard look at why so many leads aren’t turning into sales. This can require some tough conversations, but the outcome will be worth it for all involved. Your sales team will enjoy better numbers, and company revenue as a whole will increase.

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If the sales cycle were kept to less than 90 days, everything would be so much simpler. Sales professionals would be able to manage their pipelines to their quarterly revenue objectives and make the decisions necessary to maximize the company’s results and their own. But, those days are long gone. This has led to a myopic perspective, in which leads that aren’t expected to close quickly are cast aside.

The result is an unfortunate dynamic, in which sales professionals are left scrambling for “hot leads” constantly. If they were to allocate some of their time for investment in lead cultivation, they would soon have a robust ongoing pipeline, allowing them to nurture every account and maximize the value of every opportunity.

The opportunity that many sales professionals miss — even purposefully skip — is substantial. Imagine how many leads are cast aside in favor of the needle-in-a-haystack that is ready to make a purchase almost immediately. These are next quarter’s hot leads — or they’ll get hot the quarter after that. In disregarding these leads now, the sales professional could be giving the opportunity to a competitor when the prospect is ready to buy.

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